Applies to: www.moosepharmacy.com
These Terms of Use are reviewed periodically and updated when our services, site features, or legal obligations change. The current version reflects our terms as of the date it was last revised.
NOTICE: These Terms of Use were not drafted by a licensed attorney and do not constitute legal advice. Moose Pharmacy makes reasonable efforts to ensure these terms are accurate and appropriate, but we recommend consulting a qualified attorney if you have specific legal compliance concerns.
Welcome to moosepharmacy.com. This site is owned and operated by Moose Pharmacy, a family-owned, independent pharmacy group based in North Carolina and trusted by communities since 1882.
By accessing or using this Site, you agree to these Terms of Use. If you don't agree, please don't use the Site.
1. Who we are
Moose Pharmacy operates retail pharmacy locations and a compounding pharmacy across Rowan, Cabarrus, Stanly, and Union Counties in North Carolina. This Site provides general information about our locations, services, and products. It does not create a pharmacist-patient relationship and is not a substitute for professional medical advice.
2. Use of this Site
This Site is for personal, informational use only. You may not use it to violate any applicable law or regulation, transmit spam or malware, attempt to gain unauthorized access to our systems, scrape or republish our content without written permission, or misrepresent yourself or your affiliation with any person or organization. We reserve the right to restrict or terminate access for any use we consider harmful or in violation of these terms.
3. Prescription refills and scheduling
Links on this Site direct you to third-party platforms including RxLocal for prescription refills and Acuity Scheduling for appointments. Your use of those platforms is governed by their respective terms of service, not these Terms of Use. Moose Pharmacy is not responsible for errors, delays, or data handling on third-party platforms.
Submitting a refill request or booking an appointment through a third-party tool does not guarantee that a prescription will be filled or an appointment confirmed. Our pharmacy team will follow up directly.
4. Medical disclaimer
Nothing on this Site constitutes medical advice, a diagnosis, a treatment plan, or a recommendation to take or stop any medication. Always consult a qualified healthcare professional before making any health-related decisions.
If you are experiencing a medical emergency, call 911 immediately.
Moose Pharmacy team members are available during business hours to answer pharmacy-specific questions. Questions about your specific prescriptions or health conditions should be directed to your pharmacist or physician in person or by phone.
5. HIPAA and your health information
This Site does not collect or process protected health information (PHI) as defined by HIPAA. Your prescription records and health history are protected by our HIPAA Notice of Privacy Practices, which is separate from these Terms of Use. Do not submit sensitive health or prescription information through this Site or any web form here.
6. Third-party links
This Site links to third-party websites including social media platforms, scheduling tools, prescription portals, and our Shopify store. These links are provided for convenience. Moose Pharmacy does not control those sites, does not endorse their content, and is not responsible for their availability or accuracy. Your use of any third-party site is at your own risk and subject to that site's terms.
7. Intellectual property
All content on this Site — including text, images, logos, brand marks, and the Moose Pharmacy name — is owned by or licensed to Moose Pharmacy. You may not reproduce, distribute, or use our content for commercial purposes without our written permission. The Moose Pharmacy name, logo, and trademarks are proprietary. Unauthorized use is prohibited.
8. Disclaimer of warranties
This Site is provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses. We make no warranties about the accuracy or completeness of the content here. Use of this Site is at your own risk.
9. Limitation of liability
To the fullest extent permitted by law, Moose Pharmacy and its owners, pharmacists, employees, and agents will not be liable for any indirect, incidental, or consequential damages arising from your use of — or inability to use — this Site or its content. Our total liability to you for any claim related to this Site will not exceed $100.
10. Governing law
These Terms of Use are governed by the laws of the State of North Carolina. Any disputes arising from your use of this Site will be resolved in the courts of Cabarrus County, North Carolina, or in applicable federal courts with jurisdiction in that district.
11. Changes to these terms
We may update these Terms of Use at any time. The revised version will be posted on this page. Continued use of the Site after any update constitutes your acceptance of the revised terms.
12. Contact us
Moose Pharmacy
Address: 8374 West Franklin St, Mt. Pleasant, NC 28124
Phone: (800) 820-9107
Email: info@moosepharmacy.com
Website: www.moosepharmacy.com
